Houston After Harvey: Stories from Inside the Hurricane is an encyclopedic, almost kaleidoscopic collection of interviews with flood victims about their Hurricane Harvey experiences. The new Amazon eBook by two Houston authors, Jacqueline Havelka and Jill Bullard Almaguer, has a “you are there” quality to it. The interviews fall into roughly three categories: before, during and after the storm.
WhataBurger in Kingwood’s new HEB shopping center during flooding from Hurricane Harvey.
Story of a Natural Disaster Told Through Victims’ Eyes
They recount the stories of people watching in terror as water crept inexorably toward their homes and businesses, praying it would not reach their front doors. They speak of the chaos of emergency evacuations, when people suddenly realized they had waited too long. And finally, they reveal the shock and sadness of returning to often uninsured homes and the struggle to repair them without the financial means to do so.
Floods like Harvey affect every nook and cranny of the community and local economy.
Entire Range of Human Emotions
Readers of this book will experience the entire range of the human emotions. Helplessness in the face of nature’s rage. Numbness in shelters. Kindness of strangers. Tears of loss. Rage at looters. Bewilderment when navigating the government bureaucracy. The struggle to return to normalcy. And more. Much more.
The book is not all seen through the eyes of flood victims. A narrative section for the statistically inclined puts Harvey in historical perspective. The storm dumped more rain on the continental US than any other storm in history. Including a whopping 4 feet on Houston, a metropolitan area of seven million people.
One of the untold stories of Harvey, until now, is how Houston, a sprawling metropolis of diverse interests, came together in one of its darkest moments.
Half the community needed help. And the other half gave it.
Parts of this book will make you smile. Parts will make you cry.
A Cautionary Tale for the World
If you read the book in one sitting, it feels like a time-lapse video, as if you’re reliving the whole Harvey experience in fast forward. It literally took me back to those terrible days in August and September of 2017.
You never forget an experience, such as Harvey. And you shouldn’t. Even if you want to. Harvey is a cautionary tale for the world about the need to prepare for flooding. Even if you think you live on high ground. Most of Harvey’s victims lived and worked outside of any recognized flood zone.
Recommended For…
I recommend this book to anyone who thinks s/he is immune to flooding. I also recommend it to Harvey victims who want to learn about others who shared their plight.
Many flood victims may also want to give the book to friends and family in other parts of the country. It will help them understand what it was really like to go through a major flood. And more importantly, what it takes to come out whole on the other side.
Ms. Havelka and Ms. Bullard have made a huge contribution to the understanding of America’s most common natural disaster – flooding.
By Jacqueline Havelka and Jill Bullard Almaguer PE/MBA/PMP
$5.99
Posted by Bob Rehak on 5/14/2020
989 Days after Hurricane Harvey
Note: I have known Jacque Havelka for many years and respect her contributions to the community. She is a talented writer/reporter. Even though I consulted with her when she was planning the book, I have no financial interest in it and will not profit from it.
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2018/04/IMG_0619.jpg?fit=1024%2C768&ssl=17681024adminadmin2020-05-14 13:03:022020-05-14 13:03:12Book Review: Houston After Harvey: Stories from Inside the Hurricane by Jacqueline Havelka and Jill Bullard Almaguer
I have known Bruce Sprague for 30 years. He has always been a contributor. He flew cargo planes in Vietnam back in the 1970s and was honorably discharged from the Air Force as a Major. Then he captained commercial planes for Continental Airlines. Most recently, he taught military pilots how to transition to commercial aircraft. Like most pilots who live to the age of 73, Bruce follows procedures religiously and always has backup plans to his backup plans. But lately, life has dealt him a series of blows that have left him flying on fumes with only one engine.
While in the US Air Force and USAF Reserves from 1970 thru 1984, Sprague flew C5s all over the world.Bruce Sprague flew for Continental Airlines from 1978 thru 2006. Here is his most famous passenger in 2001, right after the terrorist attacks.Bruce is the pilot standing next to George Bush.
In 2006, at age 60, FAA regulations forced him to retire from flying. Then in 2008, the financial crisis wiped out a large part of his retirement savings. Next, in 2017, he flooded from Hurricane Harvey. Then the Texas General Land Office (GLO) denied him a grant under the Homeowner Assistance Program (HoAP) because he had already taken out an SBA loan. And most recently, he lost his teaching gig when the airline industry went into a tailspin due to the corona virus; no new pilots needed!
So now, Bruce is trying to regain altitude by appealing the grant rejection, but the GLO is still stalling him.
This is the story of a man who has been 1) forced out, 2) wiped out, 3) flooded out, 4) ruled out and 5) “virused” out.
Despite all that, Bruce has maintained a positive attitude. I’m writing this because he symbolizes, according to a GLO estimate, a thousand other Texans caught in a similar bind.
Waking Up on August 29, 2017, to a Changed Life
Rehak: What happened to you and your home during Harvey?
Sprague: Like most people, we went to bed on the night of August 28th thinking we were safe. But on the morning of the 29th we woke up to find an army of insects marching in front of a what felt like a tidal wave headed toward our house. Soon, the water started creeping in. It eventually reached 25 inches in the house and 30 inches in the garage.
The Sprague Kitchen on the morning of August 29, 2017 during Harvey
Rehak: Did you have flood insurance?
Sprague: No. We are in the 500-year flood plain.
Rehak: What happened next?
Reconstruction, Loans and Grant: Start of Even Bigger Problem
Sprague: Luckily, our son in law is in a business that regularly uses lots of contractors. He got people repairing our home right away. And they only charged us cost. No markup. That was the good news. But because of financial losses in 2008, we still had a mortgage and less in our retirement fund than I planned. So we applied for an SBA loan. And they loaned us about $90,000. We also got about $30,000 of individual assistance from FEMA. But the repairs cost $130,000 and that didn’t include contents and replacement of two cars. At any rate, we were able to get back in our house by Christmas, which was close to a record.
Tearing out wallboard, insulation, cabinets and flooring.
Rehak: Some time later, HUD Homeowner Assistance grants became available and you applied for one. Did you see anything in the fine print to cause you concern?
Sprague: Yes, there was a clause called “Duplication of Benefits.” It said that if we had taken an SBA loan, we would not be eligible for the grant.
Rehak: Did you ask about that?
Sprague: Yes, the person at the City who processed our application for the General Land Office said that would not be a problem. “Not to worry about it,” she said.
Rehak: So you applied?
Sprague: Yes. We went thru a year long process to fill out forms. We made multiple visits to the HoAP offices, and many, many phone calls and emails.
Loan With Interest Classified Like Grant
Rehak: What happened?
Sprague: They denied us.
Rehak: Why?
Sprague: Duplication of benefits.
Rehak: How is a loan that you have to pay back with interest a “benefit”?
Sprague: Those are their rules. But that wasn’t our only problem. Even though we had receipts totaling $130,000 for repairs, and even though most other people in the neighborhood paid more than $200,000 to repair their homes, the City inspector estimated we only had about $105,000 worth of damage. That reduced the amount of any potential grant.
Not Following Katrina Model
Rehak: When people hear the words “duplication of benefits,” it conjures up images of double dipping and fraud.
Sprague: Right. Had we applied for GRANTS that totaled more than we paid, I would agree with that. But a loan is not a grant. You have to pay it back…with interest. So you’re not defrauding the government unless you default on the loan. Look at it this way.
We had way more in repair costs than the total of our loans and grant. And they’re not even considering a homeowner assistance grant.
The belongings of a lifetime on the curb for looters and garbage men to take. Sprague lives in a one-story house.
Appropriations Bill Stalled In Senate Due to Virus
Sprague: It stalled in the Senate because everyone is focusing on corona virus now. The GLO has not changed its position. They say that even though Congress and the President have clarified their position, “the rules came too late.”
Rehak: That leaves you in limbo. And you’re dealing with two disasters now: Harvey and the virus.
Sprague: I understand that people are just doing their jobs, that they have rules to deal with, and they’re trying to prevent fraud. But it sure is frustrating when the President tells someone in his chain of command, “This is how I and Congress want this to work,” and then people down the line don’t follow instructions.
Rehak: Are you holding out much hope for a grant at this point?
Sprague: No time soon. It’s been more than two and a half years since Harvey. When natural disasters destroy people’s lives and homes, they need help right away, not three or four years later.
Hoping Appeals Last Long Enough
Rehak: Have you appealed?
Sprague: Yes. We’re on our second appeal. Three appeals are possible. We’re hoping we can keep this going long enough for Crenshaw’s appropriations bill to get some traction in the Senate and for the GLO to revise its rules.
Rehak: Is there any hope in the Senate? Have you approached Cruz or Cornyn?
Sprague: I’ve gotten some nice form letters back from them saying they are “working for all Texans.”
Rehak: What do you hope for at this point?
Sprague: I just hope we survive corona so our heirs don’t inherit a mountain of debt with our house. Until now, I’ve never asked anything from my government. I hope just this once they come through.
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2020/04/IMG_8048.jpeg?fit=1280%2C960&ssl=19601280adminadmin2020-04-04 19:54:202020-04-05 10:16:20Bruce Sprague’s Hurricane Harvey Story, Part VI
Randy Reagan is tough. He grew up in the Conroe oil fields and riding bulls. But nothing prepared him for flooding five times in four years and the series of events that followed.
Reagan raised his family on a 5-acre lot in Bennett Estates. That’s a neighborhood between the San Jacinto West Fork and FM1314, just south of SH242. He made a modest living for himself as an oil-field technician by repairing turbines, first for a local company and then for GE. He harvested all the meat his family ate from his own property and the surrounding forests. Life was good.
Built Home Above 1994 High Water Mark
Bennett Estates rises up from the banks of the San Jacinto West Fork through the 100- and 500-year flood plains to even higher ground. Reagan’s slab is a foot above the high-water mark from the 1994 flood, which at the time involved a massive release from the Lake Conroe dam. So he figured he was safe for anything the future brought. Wrong!
Reagan lives between the sand mines east of the river, just above the mine at the bottom, in the aqua-colored 100-year flood plain. Source: FEMA.
A Happy Life, Until…
While Reagan was never destined for riches, he led a happy life. Until the sand mines came. Then everything changed.
Reagan now lives in a neighborhood five blocks deep – sandwiched between three sand mines comprising almost 1500 acres.
Despite being in the 100-year flood plain, his property has only flooded twice from the San Jacinto – in 1994 and 2017 during Harvey. However, in the last four years, he says, it has also flooded four times from sand mines – twice in 2016, once in 2018 and once in 2019 during Imelda.
As the sand mines have grown, they’ve removed forests and wetlands that used to slow water down during rainfalls.
Now the water rushes through sand pits largely unimpeded. While the mines like to tout how they offer detention capacity in storms, aerial photos show that they offer little. That’s because they are often filled to the brim…even before storms. So, it doesn’t take much to make them overflow in heavy rains.
Water flows down into the mines from higher ground and quickly fills the pits. The pits can then spill over into the river and surrounding neighborhoods.
LMI Pit to the North Sends Water South into Neighborhood
That’s what Reagan contends happened with the LMI pit to the north of him.
During Harvey, a satellite photo in Google Earth shows the water blew out the mine’s perimeter road, sending water gushing into Reagan’s neighborhood.
During other recent events, Reagan has ground-level photos that show silty, sandy-brown water coming from the direction of the mine, not the river.
LMI breach into Reagan neighborhood on 8/30/2017 during Harvey.Five HVL pipelines are now trying to repair damage caused when this mine mined too close to them.The LMI mine to the north of Reagan on Feb. 13, 2020. In heavy rains, there’s little to keep water from the mine from escaping into Reagan’s neighborhood out of frame at the bottom of the photo.Photo taken in moderate drought conditions.
Hanson Pit to South Backs Water Up into Neighborhood
The mine to the south of Reagan affects him in a different way. Twice, says Reagan, the mine has built walls that blocked the flow of ephemeral streams that used to run through his neighborhood.
The mine dug a ditch to the river in 2011 to let the water drain to the river. That worked for about five years. Then the ditch became overgrown and the volume of water coming from the northern mine became too much. Reagan flooded on Tax Day and Memorial Day in 2016, 2018, and Imelda in 2019. Not to mention the 93 inches he got during Harvey in 2017.
Dirt wall erected by Hanson Aggregates between their pond and Reagan’s property. The drainage ditch in the foreground that they dug in 2011 is no longer any match for water flowing south from the LMI mine behind the camera position.
Problems Grow as Sand Mines Grow
“The sand mines have destroyed our lives,” said Reagan. “We’ve lived here all our lives. This all used to be woods for acres and acres and acres. The first problem I had was back in the 90’s when the sand pits were getting bigger.”
“As they started developing more ponds, they started interrupting the natural runoff.”
Randy Reagan
“When we moved here in the late ’90’s, we had our homesite raised four feet. That’s where FEMA drew the line for insurance at the time. We figured if we built higher than the high water mark from 1994, we would never have to worry. Because in 1994, we had Lake Conroe releasing all that water on us.”
“There was another flood in 1998, but it never affected us. We were high and dry here. LMI still had not built the mine to the north of us at that point,” said Reagan.
“Now we’ve got water coming at us up from the river, downhill from one mine and backing up from another mine. Sand from the mines even blocks the street drains that lead to the river,” said Reagan.
“All this used to be woods back here with natural creeks and natural drainage. It’s just all gone now. These sand pits done tore it out,” said Reagan. “They’re like giant lakes with no water control.”
Memorial Day Flood in 2016 invades Reagan’s shop.Memorial Day Flood in 2016 nearly invades Reagan’s home. Note color of water.93″ of floodwater took this home in Harveyone year later.
“In 2016, we got a lot of rain, but the river never got out of its banks much,” he continued. “The people that live next to LMI (on the north) tell me that the LMI walls keep breaking. The water rushes through their property, coming from the sand pit. In 2016, we had milky brown, silty water sweeping through here. It was so swift that it almost took my truck off the road. I got about 20 inches in my garage during Tax Day and Memorial Day storms. But it never got in my home at that point.”
“The Tax Day Flood in 2016 was our wedding anniversary. We tried to celebrate our anniversary while our garage got flooded. That was LMI. And then we got flooded again on Memorial Day. That was LMI,” said Reagan. “In 2016, the river here was NOT out of its banks. We got flooded from the sand pits.”
“Then came Harvey. We might have been fine if all we got was the rainwater. It came close. But then they opened the gates at Lake Conroe. And the sand mine upstream of us broke loose again.
Floods Cause Cascading Series of Problems
“Not only did we lose our house, I lost my job and I lost my health. We really hit bottom.”
“I’ve got breathing problems,” says Reagan. “Everybody in our family has breathing problems.”
“I was still trying to recover from Harvey, the day I lost my job in 2018. I was admitted into the emergency room because of my breathing that same day.”
“In the meantime, we were living in a used camper. And it caught on fire. We didn’t have insurance on it,” said Reagan. “My mother had just died. So we were going through that grieving process. Then the camper burns!”
Never-Ending Noise and Vacant Homes
“It used to be quiet here,” he says. “The sand trucks used to run during the days, but never on weekends and never at night. Now they run 24/7 it seems.”
The sand mines and floods took more than Reagan’s health and home. When long-time residents fled to higher ground, they left behind vacant houses. He worries about a criminal element coming in now.
During Harvey, Reagan says water reached 93 inches in his shop. That’s above the door frame.
Reagan yard during Imelda. Note color of water…again.
“We’re living in my shop now. Everything we have left is in there.”
Posted by Bob Rehak on 3/3/2020
917 Days since Hurricane Harvey and 166 since Imelda
The thoughts expressed in this post represent opinions on matters of public concern and safety. They are protected by the First Amendment of the US Constitution and the Anti-SLAPP Statute of the Great State of Texas.
Three generations of the Giles family live together under the same roof in Elm Grove. Jerry Happ, Catrina Giles father, and Evonne Happ, plus Catrina’s children CJ, Dallas and Maverick. They had never flooded, not even in Harvey, until Perry Homes clear-cut 268 acres a block north of them without installing promised detention ponds. Then on May 7th and September 19th of 2019, they flooded twice. This is the story of how those floods affected a family and tore a neighborhood apart. As I drive up to their home on Shady Garden Drive for the interview, the first thing I noticed is that the foundation of their home is raised well above street level. In fact, it appears to be level with the top of my Chevy Tahoe. This is not an isolated case of a low-lying home.
Water Flows Down Street from Direction of Woodridge Village
Rehak: You said you wanted to make sure that Perry Homes knew about the damage that they inflicted on your community. Tell me what happened on May 7. Let’s start there. Where was the water coming from?
View from Giles front porch during Imelda
CJ (Catrina’s Oldest Son): It started off in the garage and my grandparents’ bedroom, which are on the north side of the house. Then it came in the back door and under the kitchen cabinets. And then it was just everywhere.
Rehak: It came in from the north? (The direction of Perry Homes’ development)
CJ: Yes.
Rehak: How high did it eventually get?
C. Giles: (Pointing to an electrical plug) Just under the outlets.
Gasoline, Paint, Paint Thinner Mixed with Floodwaters
Rehak: Tell me about the damage it caused.
CJ: We had a lot of personal items in boxes in the garage. It completely destroyed everything under two feet. All our tools got really messed up. There were a lot of things floating around in the garage. Paint. Gasoline. Paint thinner was mixed in with the water. So, it was a pretty big mess.
J. Happ: It came in, like CJ said, from the north. We had a bedroom set downstairs here…
E. Happ: My sister gave it to us before she passed away. Now it’s gone.
Current Felt Inside the House
J. Happ: The water was so powerful! The pressure of the water was so intense that it caused boxes underneath the bed to move around.
E. Happ: It broke my grandmother’s dishes that we stored under there!
CJ: We had an entire tote filled with family pictures. The lid popped off from hitting the sides so hard. The pictures are all gone now.
Family Heirlooms Destroyed
Rehak: You talked about your grandmother’s china. How old would that have been?
E. Happ: I’m 62. (pausing to calculate then giving up) It was old. They don’t make that kind of crystal anymore.
J. Happ: It was very old. Maybe late 1800’s.
E. Happ: And my bedroom furniture. I mean, no amount of money could ever replace that.
J. Happ: So, it was very devastating. A lot of personal items were in that room, and in the garage being stored at the time. They’re all gone now.
Rehak: I’m curious. You say the water pressure moved things around. It almost sounds like there was a current.
J. Happ: Oh, absolutely. Yes.
C. Giles: Everything in the lower cabinets was all destroyed.
It wasn’t, you know, water just coming in and oozing up. There was a current. Stuff was moving, even inside the cabinets.
Catrina Giles
Swing Set Picked Up by Flood and Moved
E. Happ: See that swing set back there by the big tree? The current picked it up and moved it against the shed.
Force of flood moved swing set and slide against shed (right)
J. Happ: When that water started coming in, we did the best we could. But we couldn’t move things fast enough. All of the furniture and appliances downstairs got damaged and had to be thrown out.
May flood took entire kitchen including appliances, plus washer/drier in utility room.
Refuse to Evacuate to Save Seven Animals
C. Giles: They asked us if we wanted to evacuate. Thank God we had the upstairs. Because they would only allow us to take one animal. And at the time we had seven.
We all have post traumatic stress now.
Evonne Happ
C. Giles: Yeah, It even affected our animals. They all lost weight. And two of them have died. One died shortly after the first flood from a snake bite. And the other just died from the stress. She had undergone her annual checkup, but her body just gave up at Christmas. We had to put her to sleep.
E. Happ: My dog’s scared to go out when it’s raining, even on the front porch. He used to sit on the front porch all the time with me. He won’t do it now if it’s raining, even if it’s just drizzling. He hides under the table. He’s scared of the rain because he KNOWS we’ll flood again. We. Could. Not. Control. Anything. And we got double the water the second time.
Second Flood Twice as Worse as First
J. Happ: Twenty-seven inches in the garage.
Rehak: You got about a foot of water in the May flood and double that in the second?
CJ: Twenty-two inches IN the house.
Rehak: Tell me about life BETWEEN the two floods.
C. Giles: It was very stressful because my husband was working in Pittsburgh for the first flood and Finland for the second. We are just trying to manage. Although we did have insurance for the house, we didn’t have it for the contents.
CJ: And we’re one of the few here with flood insurance to begin with.
“Just Not Comfortable Living Here Anymore”
C. Giles: Eventually we are going to hopefully try to sell. We’re just not comfortable living here anymore.
Rehak: And you had to pull out tile, cabinets?
J. Happ: Yes. We had to get two new sets of the cabinets, appliances, furniture, everythng. We were still paying on the first ones that were in the trash. When “Oh my God.” Yeah. “The second ones are apparently flooding.”
Effects on Family
Rehak: How did the rebuild affect you as a family?
J. Happ: We all lived upstairs in cramped quarters for the better part of a year. All our appliances were gone. We had no way to cook. So, we either had to eat out or bring it in.
We struggled as a family. It was a real hardship.
Jerry Happ, Catrina Giles father
All day long you have to listen to them hammer and saw. We had to go through all kinds of inspections for mildew. And before we could even get that, we had to get the driers, dehumidifiers and fans in here. We had that loud noise for, well, a month, before we could finally shut them down. There were a lot of different things going on at the time that caused a lot of real hardship.
C. Giles: That said, we basically have a brand-new home. We even have a new roof.
Rehak: How did the roof get involved?
C. Giles: In May, we had hail damage.
Rehak: Was Imelda just a repeat in September? Were you all still living upstairs and going through all the noise, construction and havoc?
Group: Yeah. Uh-huh.
Finished First Rebuild Two Weeks Before Second Flood
C. Giles: We had just finished our rebuild two weeks before Imelda.
Floodwater in Giles living room during Imelda. When family saw water coming up during second flood, they immediately started moving furniture upstairs.
Rehak: And you’re done now with the second rebuild?
C. Giles: We have the windows and doors that need to be replaced. The front door and the sliding glass doors must be taken out. And these windows, because the muddy water came through them.
When water receded, a thick layer of mud covered everything. So much sediment could only have come from one place: Woodridge Village.
Rehak: You’re considering selling the house?
Impact of Floods on Neighborhood
C. Giles: We know it’s NOT going to be a fast turnaround. Realtors said that we have to have several big storms and NOT flood for people to have confidence that this is going to be a safe neighborhood again. Meanwhile, the majority of our neighbors have already left.
Rehak: How many people on the block?
C. Giles: On our corner, we’ve lost all four families. It’s like a ghost town here. In the cul de sac, they’re all gone, too.
Picture of neighbors house. Water still had not receded well after dark
E. Happ: At least 20 families here are gone. I sit on the porch all day because I smoke, so I see things and keep count.
Rehak: How far down the block did homes flood?
C. Giles: On our street, only two or three houses didn’t get affected by the first flood, but everybody got affected in the second. It was more…devastating.
Home Values Under Water
J. Happ: The house across the street, around the corner, they finished remodeling the whole inside just before the May flood. And they were getting ready to sell it. The day before the flood, their realtor was going to put up a sign, but he decided to hold off. Then we had the flood. Well, they had the house up for $220,000. They only sold it for $115,000. They lost $100,000.
E. Happ: People in here had to just walk away from their homes.
Rehak: Really?
Group: Yeah. Yes.
E. Happ: Houses are still sitting there.
CJ: There’s a house…they never gutted it from the first flood. They just up and left.
Rehak: How is that affecting you? Are there squatters or animals moving in?
Crime Up
C. Giles: Well, crime has picked up. We have all kinds of homes being broken into now. I mean, people are still living in campers and stuff and their houses are getting broken into. It’s just sad.
E. Happ: Contractors have left their vehicles in the neighborhood overnight. They’ve got broken into and all their equipment stolen. Luckily, that has not happened to our contractors.
C. Giles: The thieves don’t realize or care that people still live here. They think we’re all gone.
Rehak: Where do you go from here?
Post Traumatic Stress and Spinning in Circles
C. Giles: We are just taking it one day at a time and finally finding some normalcy. But then, the other night when it rained, I just sat there, you know, praying, “Please watch over my house.” Even my little autistic one, Maverick, who drew the picture of the house crying, could not go to sleep till like midnight.
Picture of house crying, by seven-year-old autistic Maverick Giles. The black part is tears, says Maverick. He says it represents him missing his home.
CJ: None of us sleep.
E. Happ: Maverick was so nervous. All he could do when he came in the house was spin in circles.
That’s how Maverick dealt with the house being all topsy-turvy. He’d just spin in circles.
Evonne Happ
C. Giles: It would be hard to move now. People are losing money on their houses and we’re just not in a place where we can afford that. So, we’re just trying to hang in there.
From Left to Right: Jerry Happ, Evonne Happ, CJ and Catrina Giles in front of their home on Shady Gardens in Elm Grove, now almost restored a second time.
E. Happ: We’ve been living here for the past five years. We’re gonna be leaving in the summertime, probably by August. I’ll go back to South Carolina. I can deal with those damn hurricanes; you can get out of their way. This! It just happened so fast. Each time.
Long-Distance Help
Rehak (to Catrina): What does your husband do?
C. Giles: He’s a quality manager working on a large project in Finland now.
Rehak: So, you’re restoring all this by yourself without your husband’s help?
C. Giles: He helped coordinate the insurance, inspections and contractors, but for the rip-out and rebuilding of our home…he hasn’t been able to be a part of that because of his work.
Two Wrongs Don’t Make a Right
Rehak: What do you feel about Perry Homes at this point?
C. Giles: Well…there’s anger. They just really need to be held accountable for what happened.
J. Happ: These houses were built more than 35 years ago. They’ve gone through hurricanes. You know, large rainstorms, whatever. NEVER been flooded. All of this happened since they started building that development.
C. Giles: Right. Our street flooded during Harvey. But the water never came up in the yard even. Perry just needs to know that they not only affected adults. They affected animals. They affected children.
Some children have a Ziploc bag of their clothes right beside their bed. That’s so if they flood again, they have a change of clothes.
Catrina Giles
Rehak: If you had Kathy Perry Britton sitting right here across the table from you, what would you say to her?
C. Giles: Well. (long pause) I’d be nice. Two wrongs don’t make a right. So, we would pray for her and hope that she made the right decision and fixed that (pointing to development). Because too many people have been affected by this. Our community has been tarnished.
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2020/02/Catrina-Giles6.jpeg?fit=960%2C720&ssl=1720960adminadmin2020-02-08 12:50:452020-02-08 12:56:56Giles Family Struggles to Overcome Two Floods; Prays for Perry Homes to Do Right Thing
At its Feb. 20 board meeting, the San Jacinto River Authority will decide whether to continue lowering Lake Conroe temporarily until other flood mitigation measures can be put in place. Before then, Donna Dewhirst, a resident of Walden on Lake Houston, wanted to share some reminders of the damage that Harvey and the 80,000 CFS Lake Conroe release inflicted on the Lake Houston area.
A Horror Story in Pictures
Dewhirst’s outdoor kitchen took on knee-deep water. In the background, that’s the second story of her boat dock.As water started to subside, Dewhirst found trees and other debris lodged in her dock. The flood destroyed her boat.A 70-foot surprise became visible when floodwaters receded. The flood also destroyed Dewhirst’s boat.The railroad bridge just down from her caught another boat swept away in the flood.
“The water reached my back porch at the foundation of my home, but amazingly my house and garage got no water in them,” said Dewhirst.
Dewhirst feels lucky.Her neighbors less so.As water receded, the extent of flooding became more apparent.
“It was horrific,” said Dewhirst. “But we were lucky compared to others. I planned returning to a flooded home, but God of Heaven spared me. My son in law had put Flex Seal on the back doors and taped it with duct tape a few feet up. I’m sure that helped. But honestly from the water line on the house, it truly was a sheer miracle we didn’t flood.”
Can It Be Averted In the Future?
Aerial view of Aquatic Drive on Walden on Lake Houston after the Conroe release. Dewhirst believes this photo came from Greg Toole. If not, please let me know. I will correct the credit or remove the image if the author wishes.
If lowering Lake Conroe temporarily until other flood mitigation measures can be put in place, such as additional flood gates on the Lake Houston dam, I’m all for it.
For more information about that program and how to make your voice heard, visit the Lake Lowering page on this web site.
Posted by Bob Rehak on 2/5/2020
890 Days after Hurricane Harveyand 15 days before the SJRA decision
Nancy Vera and Edythe Cogdill live across the street from each other at the northern end of Village Springs. They moved to Elm Grove to build an idyllic life for themselves and their families. For years, it was a quiet, peaceful neighborhood filled with friends and block parties. Kids played in the streets and rode their bikes to schools on greenbelts. From their front porches, they could look north across the Montgomery County line and see forest laced with streams and trails. Then the bulldozers came. And spring rains. Suddenly, they found themselves at ground zero in a battle with Mother Nature, corporate giants, and a neighboring county that cared more about development than protecting downstream residents from flooding. Each woman flooded twice last year. As I interviewed them together, they shared their thoughts on every aspect of the experience.
Cogdill and Vera live at the tip of this 268-acre clear-cut funnel created by Perry Homes. See white dot for approximate location. Perry still has yet to install 75% of the promised detention.
Rehak: How badly did you flood in May and September?
Cogdill: We had about nine, 10 inches, in May. And 22 inches outside the fence during Imelda, but only 12 or 13 inches in the house. Our fence deflected a lot of water.
Edythe Cogdill looks with worry at Perry Homes’ Woodridge Village. Her home and camper are behind her. Her home flooded twice last year from Woodridge. She captured the harrowing ordeals on video to share with the world.
Rehak: And Nancy, in May, how much did you get?
Vera: We got two feet.
Rehak: And in Imelda?
Vera: Three.
Impact of Flooding on Neighborhood and Home Values
Rehak: We walked your block and discussed each house. All but one flooded. And you are the only two original families left. It’s like you’re living at ground zero.
Vera (left) and Cogdill (right) fret about the impact of renters on their once idyllic neighborhood.
Cogdill: Yes.
Rehak: Most of these other houses have sold to investors?
Cogdill: All with the exception of the one that has a brother living in it now. That family has to keep the house because they just bought it last year; they can’t afford to sell.
Rehak: Talk to me about property values in the neighborhood.
Cogdill: The house next door sold for $93,000. Our appraisal last year was $214,000.
Rehak: So it went for about half?
Cogdill: Another sold for $105,000.
Vera: It was appraised before the floods at over $200,000.
Rehak: Again, about 50 percent. Would that be a fair estimate for these others up and down the block?
Vera: That’s what I’ve been hearing. My son’s friend’s house sold for eighty. That’s on the next street over.
Vera: Most people are getting $80,000 to $100,000 now.
Homes on their block seem to have been in a perpetual state of repair since last May.
Rehak: And what would that one have gone for before?
Vera: $160,000 to $200,000 depending on square footage.
Rehak: Still, about 50 percent.
Vera: Yes.
Remodeling Right Before Flood
Cogdill: We totally remodeled our house in March of 2018, a year before the flood. All new paint inside and out. Totally gutted the bathroom and redid it. Added a very expensive back porch. And then it flooded.
Rehak: Did you have flood insurance?
Cogdill: We did.
Rehak: You did, too? (To Vera)
Vera: We did not have flood insurance in May. But I got flood insurance within a week after the first flood.
Vera’s living room has been reduced to “life with lawn furniture.” She has lived this way for almost a year. She and her husband have so little faith in Perry’s promises to fix Woodridge that they postponed repairs until after hurricane season.
Flood Insurance Experiences in Back-to-Back Floods
Rehak: Talk to me about your flood insurance experiences. You said one of your neighbors had a problem. Even though most of the house was rebuilt after the first flood, they didn’t get credit for that?
Cogdill: The adjuster merged the claims because they did not have their inspection complete before the second flood. They were going to get something out of the second flood, but it didn’t nearly cover the loss. They had to redo everything. And they weren’t reimbursed for everything.
After the second flood in five months and hassles with insurance adjusters, Vera’s neighbors gave up. An investor bought their headaches for 50 cents on the dollar.
And then they took a $10,000 loss on their camper. They bought the camper to live in after the May flood. They were days away from moving back into their house. And then everything – house AND camper – flooded again in September. So they were upside down. Her insurance gave them $10,000 less than what they owed on it.
Never-ending Parade of Contractors
Vera: I just want to get everybody out of my house, because every day, every day, every day, somebody is there.
Rehak: You have no privacy anymore?
Cogdill: You have contractors that say, “We’ll be there at 7:00 a.m.” And then they don’t come. Or you might take off work to let someone in and they don’t show.
Vera: And I had to buy cameras to put in my house, so I can see them.
Cogdill: The lady with the camper worked from home. And they would pound on her door every time, “Well, we’re here.” And she would be on a conference call. She just said, “I can’t do this anymore.” They’re gone now.
Managing Repairs and Full-Time Jobs
Rehak: I hadn’t really considered the “time off from work” aspect of all this. Nancy, you and your husband both work.
Vera: He can’t really take off because he’s overseeing a massive construction project. So I’m doing all the taking off.
Rehak: Where do you work?
Vera: I work for an insurance company. We handle benefits for school systems that we sell insurance to.
Cogdill: I was the construction manager on our rebuild. We were completely done with the remodel from the first flood.
Rehak: How long did it take you?
Finishing First Repairs Then Flooding Again
Cogdill: We finished two weeks before the September flood.
Rehak: How did that feel?
Cogdill: I sat down and I cried. It was exactly like the May flood. I was home alone and calling my husband every ten minutes, and then … then when it came in the back door, I just started bawling. And nobody could get home until right before dark. It started like eight o’clock in the morning.
Home Alone in Rising Waters
Rehak: What does it feel like when the water is coming up?
Cogdill: Everybody’s telling me on the phone, “Do this and do that. Put this up and get the dogs. Be sure you get your medicines. And I’m just looking around like, wow, OK, the dogs are walking through puddles … in the house. We lost our car in the first flood. It was in the driveway.
Postponing Rebuild and Wondering
Rehak: Nancy, after the May flood, you were a little skeptical about what Perry was going to do. So, you didn’t rebuild immediately.
Vera: We lived in a house with no walls, nothing all summer. We put up that Tyvek paper on all the walls. So that kinda helped. My house never got too hot. We were lucky; our air conditioning was brand new. It held up when everybody else was losing theirs.
Rehak: So, when the second flood came, you didn’t have demo to worry about?
The Vera kitchen after two floods, the first without insurance.
Vera: Partially. We had more damage the second time. A lot more.
Rehak: That’s right. You said it went up another foot. When did you make the decision to renovate and why?
Vera: We waited until hurricane season was over. And we said we would try to get it done as soon as possible. I was my own project manager to save money. We’re still on the fence as to whether we should sell and walk out.
I Bought This To Be My LIFE
Rehak: Let’s talk about that. Do you think Perry will sort this out?
Vera: You want to have hope.
Cogdill: You hope that they’re human. You want to keep your home.
Vera: This is my home. It’s not an investment. I bought this to be my LIFE.
Cogdill: This is where I wanted to raise our kids. That’s the reason I live here.
Vera: I don’t want to give up hope because in my gut I don’t want to sell my house. But then do you trust that they can fix it after you flooded twice … and you see that they’re not actually out there doing ANYTHING to problem solve?
The Cogdill and Vera families fret over the Perry detention pond that seems to be under perpetual construction. Building additional detention capacity that might help prevent future flooding does not seem to be a high priority for Perry. Meanwhile, they live in a state of perpetual fear.
Cogdill: It’s fixin’ to be, you know, flood season and all that. Why have they not been doing anything?
Rehak: What would you like to see done out there now?
Cogdill: This is such a hard question because there have been so many things out there that people have said could happen, may happen. The most recent one is to make a 300-acre lake out of it if Harris County Flood Control takes over. But I have worries with that, too. Look at all the places that flood in Harris County.
Vera: Right now, we’re very gun shy about anything. We don’t have the correct answer either, because we’re not experts. All we know is that we don’t want to flood again.
Biggest Fear for Neighborhood
Rehak: Beyond flooding again, what’s your biggest fear for the neighborhood?
Cogdill: Renters won’t take care of property as much as homeowners. They’re not going to keep up their yards. They’re not going to care about landscaping.
Rehak: Beyond your block, how many homes in this area have flipped or are up for sale.
Vera: Close to a hundred.
Ten homes in a row for lease in North Kingwood Forest by the same company. These are directly across Taylor Gully from Vera and Cogdill.
Cogdill: I would say 40 percent.
Rehak: How many more homes do you think flooded the second time than the first?
Vera: About 200 flooded the first time. At least 400 the second.
Living in a State of High Alert
Rehak: What would make you happy at this point?
Cogdill: We just want things back to normal.
Rehak: What do you consider normal?
Cogdill: Not living with the fear. To have everybody’s homes that have been destroyed fixed, repaired, restored back to the original.
Cogdill can never escape the fear of living with the development in the background.She worries about flooding a third time before someone fixes the problem.
Vera: Not to worry every time there’s a storm coming. We were up all night last night, even though we were told we were not going to flood again. But everybody was still glued to the TV, because we’re always on high alert. We ARE going to flood again because nobody has solved this problem. What do I want? To NOT live with anxiety all the time. But it’s always there.
Cogdill: I want to get back to a place where everybody is not whining, complaining, or scared. I want everybody’s homes fixed and to say, “Hey, we’re having a block party this month.” I just want to live in a normal community that’s not consumed with fear.
Accountability and Oversight
Rehak: What role do you see Montgomery County Government playing in all of this?
Cogdill: Montgomery County should be liable. City of Houston should be liable. And once these people start being held liable over this stuff, maybe they’ll stop letting it slip through the cracks. You know, it’s just somebody somewhere along the way pushed a bunch of stuff under the rug. And all of them shut their eyes to it. They all should have been involved. But my understanding is that Montgomery County won’t come inspect it. They have a job. And they should do it.
Vera: My biggest concern is that I don’t know what we can do about it. And we get a lot of spring rain.
Running Out of Hope
Rehak: Have you considered raising your foundation?
Vera: It was going to be like close to a hundred thousand dollars to do it.
A never-ending story: Once immaculate lawns and proudly maintained homes have given way to trash piles.
Rehak: Last question. What do you feel about the way Perry Homes has handled this?
Vera: I think they’re sick.
Such is life at ground zero in the flood zone.
Posted by Bob Rehak on 2/4/2020 with thanks to Nancy Vera and Edythe Cogdillfor sharing their experience
890 Days since Hurricane Harvey and 139 since Imelda
The thoughts expressed in this post represent opinions on matters of public concern and safety. They are protected by the First Amendment of the US Constitution and the Anti-SLAPP Statute of the Great State of Texas.
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Harvey and the 80,000 CFS SJRA release during the storm destroyed virtually everything Camille Muñoz Pagel and her family had. The SJRA is now considering whether to continue lowering Lake Conroe seasonally and temporarily until other flood mitigation measures can be implemented. Pagel wants to share her experience in the hope that the SJRA will continue the policy which provides extra safety against flooding for people downstream.
How the Pagel Family Lost Most Everything They Had
That people are upset because they can’t put their bloody boats in the water for a little bit, while we downstream literally put ALL of our prized belongings on our yard is unfathomable.
One of the SJRA board members lives across the street and I hope he remembers what this was like and can reason peacefully with Conroe residents. It’s not a forever solution and it can save lives.
Deerwood Country Club on Sunday August 27, 2017. “The water level is chest deep here – about 5 feet,” said Pagel. The SJRA issued a press release at noon on that day saying they were releasing record amounts of water. By next morning, you couldn’t even see the golf course and the release rate would more than double.Water in the Pagel home reached 4.5 feet after the release. “Almost every belonging we had was below 4.5 feet,” said Pagel.“My kids didn’t get to jet ski. They got to gut their kitchen instead of being in school.” — Camille Pagel.
“I can’t imagine a world,” said Pagel, “where you see families lose everything and can only think of the time you lost jet skiing or boating.”
“If these pictures can help Conroe folks see that this is about more than pleasure boating, please share them,” said Pagel.
— Camille Muñoz Pagel
Well, Camille, I can’t imagine going through what you went through. So here they are world.
Last SJRA Board Meeting Before Big Vote
The next SJRA board meeting on February 20 will be your last chance to comment on their policy of lowering Lake Conroe seasonally until other flood mitigation measures can be put in place. For more details about the meeting and the policy, see the Lake Lowering page on this web site.
Please come. At the last board meeting, Kingwood people were outnumbered at least 20 to 1 by red-shirted residents from Lake Conroe.
January SJRA board meeting. Lake Houston area people are wearing white shirts in the foreground. Lake Conroe people are wearing red shirts.
If you would like to share your pictures and story with Lake Conroe residents, please also consider sending them to me for publication via the Submissions page of this web site.
Posted by Bob Rehak on 1/30/2019 based on input from Camille Pagel
884 Days since Hurricane Harvey
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2020/01/Camille-Pagel-1.jpg?fit=800%2C1067&ssl=11067800adminadmin2020-01-30 15:39:332020-01-30 15:59:15Camille Pagel’s Hurricane Harvey Experience and Plea to Continue Lowering Lake Conroe
Tuesday, the SJRA Board met to reconsider lowering Lake Conroe seasonally. Many Lake Houston Area residents there to testify felt bullied by the large and boisterous crowd of Lake Conroe residents. This is another story of bullying. It’s about how a young man with autism who was traumatized by flooding during Hurricane Harvey fought his way back. He’s now taking up the fight to continue lowering Lake Conroe seasonally. Below: the text of a letter he wrote to the SJRA Board. It took courage for Ryan to share this letter with the world. Spoiler alert: Keep a Kleenex handy as you read this. It’s inspirational.
My name is Ryan Long and I am a 15-year-old from Kingwood. In August of 2017, when I was 12, my home flooded after the release of water from Lake Conroe. We do NOT live on a flood plain, and we NEVER had flooding in our neighborhood until the middle of the night of August 27th during Harvey.
Foster’s Mill, where I live, had no warning to evacuate. When flood water came, the current was so great that regular boats could not get down my street to rescue people. Helicopters flew in all day and rescued people from roofs.
Rescued by USAF Special Forces
We were finally rescued in the evening on a boat by a Special Forces team from the U.S. Air Force, hours after flood waters came into our home. I, my family, and my community will feel the impact for years to come.
Harvey photo courtesy of Ryan Long
I have autism and am classified as “high-functioning.” Before Harvey, I loved school. But due to the Lake Conroe release during Harvey, I lost years of therapy and a year of schooling.
As I woke up on the third day of the storm, power had gone out. When I opened my curtain, I saw a river rushing right outside my home; the water so deep it was about to seep into my downstairs. I panicked and ran to my parents! As the day wore on, I watched as water crept in our home like a slowly rising tide until the Special Forces evacuated us.
Harvey photo courtesy of Ryan Long
Descent into Darkness
Our journey out was rough. The destruction I saw traumatized me. I felt broken. Every day, I felt anxious. The first time it rained, I hid under a desk, certain it would happen all over again. I slept with the lights on at night. Darkness felt like a Halloween horror movie. School became traumatic. Walking down a crowded hall felt as if I were caught in a cage. Kids began to pick on me about my panic attacks. I isolated myself, even from friends.
I could not figure out how to ask for help. I felt frantic when taking tests. I could not concentrate. My grades, a source of pride, began to suffer. Even with the help of teachers who recognized the problem, I still failed.
The Long Road Back
My parents found a counselor who helped me find a way back. She talked to me about things I loved. Eventually, I started listening to her. Slowly, she taught me strategies to cope. She helped me overcome fears and taught me how not to feel so lost. My grades improved, and I learned to sleep in the dark again.
Harvey photo courtesy of Ryan Long
However, I was still struggling with kids who frequently bullied me. After a particularly brutal, physical incident, I found the courage to stand up for myself and reported the incident – despite fear of retribution.
At first, I wondered what changed that day. I finally found the courage to believe in myself. I started doing things with my friends again. And I finished the year with straight A’s.
It took more than a year before I learned to believe in myself again. Today, I am still anxious at times. I still do not like thunderstorms. And I still struggle occasionally on tests. But I no longer think I am too stupid to do the work. But I believe in myself. Harvey did not break me. I came out better in the end. But that doesn’t mean I want to go through it again.
Still Dealing with Anxiety
People not living with the repercussions of Harvey tend to forget what happened. They expect the trauma and damage to go away as soon as homes are repaired. However, two and a half years later I still have anxiety.
My home is fixed but others on my street and many in my community are not. People still live on second floors with their downstairs in disarray. Other homes are abandoned. Many people are frightened when it rains. My mom has panic attacks when she hears helicopters. Damage – both physical and emotional – lingers on.
Harvey photo courtesy of Ryan Long
So, what does this have to do with the SJRA and the people of Lake Conroe? I beg you to remember that there are people and lives that have been devastated by flooding downstream. We ask that you continue the seasonal lowering of Lake Conroe until the flood mitigation can be completed on Lake Houston.
Thank you for listening.
Sincerely,
Ryan Long
Posted by Bob Rehak on 1/23/2020with grateful thanks and best wishes to Ryan Long
877 Days after Hurricane Harvey
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2020/01/RyanLong3.jpg?fit=1200%2C900&ssl=19001200adminadmin2020-01-22 21:03:352020-01-22 21:06:58Flooded 15-Year-Old With Autism Fights for Lowering Lake Conroe
Colleen Ulrich gave me permission to share her family’s Hurricane Harvey experience. She captured the terror in this letter to the San Jacinto River Authority Board. It supports the continued seasonal lowering of Lake Conroe to provide a buffer against flooding until other mitigation measures can be put in place.Her home did not flood UNTIL AFTER the Lake Conroe release.
Full Text of Ulrich Letter
Dear SJRA Board Members,
The purpose of my email is to petition all SRJA Board Members to approve the temporary, seasonal lowering of Lake Conroe for 2020. As an introduction, I have been a resident of Kingwood since August 2005 when I evacuated from New Orleans due to Hurricane Katrina. We never moved back because our family fell in love with our adopted state of Texas and our adopted home town of Kingwood. I live in the Barrington neighborhood with my husband and 10-year-old daughter. Our home was flooded with 2 feet 2 inches of water in August 2017.
Colleen Ulrich’s vehicle during Hurricane Harvey after Lake Conroe release. This photo and those below courtesy of Colleen Ulrich. All used with permission.
Childhood Memories
One of the issues that those opposed to the temporary, seasonal lowering of Lake Conroe is that they feel deprived of their ability to enjoy the lake and to create fun summer time boating memories for their families and children. As a mother and Kingwood resident, I am petitioning you to vote in favor of the temporary, seasonal lowering of Lake Conroe to ensure the safety of my child and all of the children of Kingwood and to ensure none of the Kingwood area children have any memories similar to the ones that were created from the flood in August 2017.
Colleen Ulrich’s dining room during Hurricane Harvey after the SJRA opened the flood gates on Lake Conroe.
Our daughter, Alexandra, was 7 1/2 at the time and her memories include sitting on our stairwell alone in our home while my husband carried me on his back to be evacuated by boat because the quickly rising water was too high and the current too strong for me to walk by myself. Alexandra’s memories include riding in that same boat out of our neighborhood and seeing the houses with up to 4 feet of water in them. Alexandra’s memories include having her childhood bedroom destroyed by floodwaters.
I promise you that these memories will never fade for her.
The Ulrich living room after the Lake Conroe release during Harvey.
Fun Vs. Safety
So I petition to the Board, what is more important – creating fleeting childhood memories of a boat ride in the summer on Lake Conroe or averting traumatic childhood memories of a flood?
What is more important – the perceived Lake Conroe falling property values or the safety of our children and residents?
Heirlooms underwater.
I am in agreement that the lowering of Lake Conroe and Lake Houston are both temporary solutions. And of course these temporary solutions should be revisited once all of the other permanent measures including the installation of additional gates in Lake Houston are put in place. But until that time, I pray that you will make the right decision and keep the temporary, seasonal lowering in place until permanent measures can ensure the safety of all the children and of all the residents of Kingwood and the surrounding areas.
Ulrich kitchen, cabinets and appliances destroyed.
The piano that’s not so grand since Harvey.
Video of Evac
For your consideration, my husband recorded this video and posted it on YouTube so we can remind others of the trauma of that day. This was his boat ride out of Barrington.
I appreciate your service to our community and your consideration of my appeal to approve the lowering of Lake Conroe.
Regards,
Colleen Ulrich
Address and Phone Number Withheld for Purposes of This Post
Tell the SJRA Board about your Harvey experience and why you would like to see them continue lowering Lake Conroe seasonally until other flood mitigation measures can be put in place. Come to the next board meeting and tell them in person or write them by visiting https://www.sjra.net/about/board/. Scroll down to the bottom of the page to see the email form.
Posted by Bob Rehak on 1/18/2020
872 Days after Hurricane Harvey
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2020/01/Ulrich-Evac.jpg?fit=1182%2C662&ssl=16621182adminadmin2020-01-18 17:11:252020-01-19 07:50:57Childhood Terror From Harvey: Ulrich Family’s Experience and Letter to SJRA Board
I recently had the honor of interviewing Blake Roberts, general manager of the Clubs of Kingwood. Roberts took the job just five days before Hurricane Harvey and has led the Clubs’ remarkable comeback. From golf courses buried under as much as eight feet of sand to the clubhouse that took on six feet of water, Roberts and his team resurrected an operation that many would have written off. They turned it into a shining centerpiece and selling point for the entire Kingwood community…even as they fed members whose homes had been destroyed.
Rehak: When you combine Deerwood and Kingwood, this must rank as one of the larger clubs in the country. Is it in the Top 10?
Roberts: It’s actually #5 now.
Rehak: What happened during Harvey?
Roberts: We ended up with almost 18 feet of water across the entire golf course. We also had sand. Some areas had just a few inches but others had up to eight feet.
Rehak: Amazing.
Buried in Sand
Roberts: The big issue we had was, “What do you do with all the sand?” And, “How do you turn it back into a golf course and make it better than ever. We have a phenomenal maintenance group. They redid three out of the five holes near the river that had the most silt on them. They re-contoured them to actually use the silt and sand dumped by Harvey.
Hurricane Harvey deposited several feet of sand on Kingwood Country Club’s golf courses near the river. This shot was taken on 9/14/2017. You can see crews already re-contouring one of the holes.
Rehak: You couldn’t just push it back into the river.
Roberts: Correct. We spread it out over other parts of the golf course and used that as padding for the soil that was already out there. We came in with backhoes and started moving the dirt and trying to smooth it all out. Then we put sod right back over the top of it.
Downed trees, of course, made some of the bigger differences. When people play the courses today, they say, “I don’t remember this hole being this way.” That’s because you used to have a tree here and a tree there. But that was part of the contouring that went along with it to make it flow and drain for playing golf again.
Eaglet in nest on Kingwood Country Club Island Course. Photo courtesy of Emily Murphy.Eagles returned after the flood.
One of the biggest concerns for the members was our eagles’ nests. We’re happy to say they’re safe and sound and we have a huge Facebook following of the baby eagles that hatched this year!
18 Feet of Water On Courses, 6 in Clubhouse
Rehak: You said you had 18 feet of water on the course. How much was in the clubhouse?
Roberts: Almost six feet.
Rehak: What did reconstruction entail?
Newly redecorated reception area at the Kingwood Country Club
Roberts: We took out everything. Took out ceiling tiles. We took out all the way up because the mold started growing so quickly. We took everything down to the studs and bricks, and tossed out anything that could hold moisture.
Rehak: You lost some other facilities here, too. Tell me about those.
Roberts: We lost the fitness center. That ended up with about twenty eight inches of water in it. Of course the pools and everything else. We lost all of our pump houses. We lost our maintenance building. We lost the Forest Course which has the Golf Advantage School and the driving range.
Deerwood Completely Updated
Rehak: And what about Deerwood?
Roberts: We lost the Deerwood Club House and maintenance building. Deerwood ended up with about 34 inches. The water wicked up through the walls. With the building being a little bit older and not having as many updates, we went back in and changed it completely.
Roberts: How?
Roberts: It now has a restaurant where their golf shop used to be. And then we redid the men’s locker room. We redid the dining area. We put in a new bar area, new wet areas, new showers, new everything. Members tell me it’s the best thing that we could have ever done.
Improvements to Other Facilities at Kingwood
Rehak: What about your Lazy River and pool at the Kingwood Club? How did those fare in the flood?
Roberts: Not well. All of the equipment – from the umbrellas to the chairs to the tables – was pushed around in the flood. They damaged the interior of the pools. So we drained all the water, completely power washed everything, re- plastered and started all over from the very beginning.
We even rebuilt all the cabanas because the cabanas had metal poles. There was a concern that if they sat in water with level four contaminants and you didn’t get everything, what happens when somebody touches it and then touches food?
We had the same concerns with fitness equipment. Some of it was above water, but we worried about microbial growth. So we took everything out. All the way down the concrete slab which they bleached the tar out of. Then we started over with brand new equipment.
Rehak: Incredible.
Newly renovatedLakeside Terrace where members dined during reconstruction. It had been flooded to the roofline.
Roberts: The Lakeside Terrace flooded all the way up to the roofline because of where it sits. So they took it all the way down to the studs and the glass walls. We power washed and bleached it. Just started all over again, replaced the roof, replaced the ceiling, replaced the insulation. It’s beautiful. More beautiful than it was before. Absolutely. Members actually dined out there for a little more than a year. Our “kitchen” was a 38-foot trailer for 15 months.
Giving Back to Community in Its Darkest Hour
Rehak: That raises an interesting question. How did you keep your staff focused through all this?
Roberts: The team actually bonded together, much like the community as a whole. We took more than 25,000 sandwiches and wraps to homeowners around the community right after Harvey. All of our clubs in the area sent food our way. We dispersed it throughout the entire community. That’s incredible. As soon as we could get a food truck here, we actually fed all of our members from the food truck. From the 8th of September all the way through the 8th of December. Every single day, members could come up and dine for free.
When the staff wasn’t working here, folks went into neighborhoods and helped random people moving stuff out of their homes or ripping sheetrock out. There were so many random acts of kindness!
Rehak: That’s quite amazing.
Roberts: And the employees all bound together. They had a plan. Our goal was to get these golf courses back and a dining space before the end of the year, which we accomplished. Golf courses finished up on December 26, with the last trucks of sand going into the bunkers. And we had the Lakeside Terrace for members to dine. And April 9th, 2018, we opened up the fitness center. And then the pools opened on Memorial Day weekend that year like they were always scheduled to do.
Membership Back Up But Still Room For Growth
Rehak: And how did the membership levels fare through all this. Did you take a hit?
Members teeing up on the driving range and working on the putting green.
Roberts: Oh yes. And we anticipated that would happen. We had more than 300 members whose homes flooded. So we allowed them to go to a “Hold” Category while they rebuilt their homes. They had plenty of time to complete fixes before coming back to full membership.
$50 Million Investment In Community
Roberts: How much did it cost to restore all this?
We’re over $50 million currently. That includes Deerwood and Kingwood Clubs. It also includes a large fleet of golf carts and maintenance equipment that nobody really ever thinks about. But those carts aren’t cheap and neither are those big tractors that mow.
Ironically, we had taken precautions with all that equipment before the flood. We moved everything to the parking lot because the parking lot had never flooded before.
Rehak: So fifty million dollars! That’s a huge commitment. Was that a hard sell to your corporate office?
Roberts: Not really. They came back and said, “You know what? This has always been the heart of Kingwood. This is the heart of the community and we want to get it back to being bigger and better than ever.”
Part of the Kingwood Country Clubs gorgeous Lake Course
Manager Started Job 5 Days Before Harvey…and Stayed
Rehak: You started this job not long before Hurricane Harvey.
Roberts: Five days. When I tell people that, everyone asks, “Why did you stay?” I saw it as an opportunity. Can you imagine putting this on your resume? A 50 million dollar rebuild project on top of managing 90 holes of golf, a fitness center, tennis and all the other.
Rehak: It’s gorgeous. It looks like you’ve completely redesigned the clubhouse.
Roberts: Not completely redesigned, but completely refreshed. We kept most of the walls in the same spots, but the ones that we needed to move, we did. The new board room is an example.
Rehak: What did you do and how did you make it different?
Roberts: Well, we had a storage room behind the board room. We removed that wall and gained six extra feet. So we were able to put a very large table in there and make it the boardroom that it always should have been.
“We’re Still Discovering Little Things”
With other changes like that, we soft-opened this building (Kingwood CC clubhouse) in February, 2019. And we’re still considering ourselves under soft opening because we’re still discovering things.
Rehak: For instance?
Roberts: Little things. You originally go into re-building thinking, “I have all this covered.” And then you’re like, “I don’t have all this.” For instance, I’m still waiting on my coffee credenza to where I have member coffee available all of the time. It’s just little things like that. We built the building back and we’re ninety-eight percent of the way…complete.
Rehak: Are you going to have an official grand reopening?
18th Hole of Kingwood Country Club’s Island Course.
Official Grand Re-Opening Coming Soon
Roberts: We ARE. But there are three projects we’re still trying to complete. The member porte-cochère entrance by the golf shop, the back patio, and our private-event entrance. Then we will consider the rebuild complete.
Rehak: Would you call this the opportunity to rebuild the club your dreams? It really does look pretty spectacular here.
Roberts: Yes, we were able to put all the little things back together that we wished for over the years, but never were able to do.
Rehak: Do any stories from the flood or the recovery really stand out in your mind?
Roberts: 25,000+ sandwiches. Feeding members for months. Long days. Some of our crews did this by day. And by night, they were actually going to people’s houses and helping them rip out sheet rock and drywall and everything else. I was amazed to hear how many people were doing this and you know some of them are 50-60 years old.
Rehak: Is the membership level back up to where it was or it needs to be?
Roberts: We’re close. Very close to being back where we were before Harvey. But two other floods in 2015 and 2016 hurt us as well. So we still have room to grow.
Outside of newly renovated dining room.
Rehak: How are the courses? Are there spots you don’t want to hit your ball into?
Getting Even Better Every Single Day
Roberts: Not really. The best part about this was the golf courses getting that extra sand. I have people who have been members for 40 years saying, “This place is better than the day it was built.” It makes me smile knowing how far we’ve come.
Rehak: Did you have to replant the greens?
Roberts: All the greens survived except two. And we redid those with the three fairways. But if you didn’t know exactly where to look, you probably couldn’t tell.
Rehak: If you had one thing to tell potential new members right now, what would it be?
Roberts: We’re back and better than ever. And we’re getting even better every single day. If you haven’t seen us lately, you probably should take a look again. Because you know what? What people may remember is completely different now.
Posted by Bob Rehak on August 7, 2019
708 Days from Hurricane Harvey
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2019/07/RobertsBlake_02.jpg?fit=1500%2C1000&ssl=110001500adminadmin2019-07-30 18:21:322019-08-09 01:13:24$50 Million Rebuild After Harvey Makes Fifth Largest Country Club in America Better Than Ever