Montgomery County commissioners will consider changing flood mitigation requirements for new developments at their regular August 27 meeting. Commissioners will hear public testimony and consider approving a revision to the Montgomery County Drainage Criteria Manual. The change would close a loophole that allows developers to substitute “flood routing studies” for detention ponds in new Montgomery County developments.
How Developers Use Flood Routing Studies
Flood routing studies calculate when runoff from a new development will hit a river during a major rain event. If results show that the runoff will reach the river before the crest of a flood, developers may not need to build detention ponds. The idea: it’s not adding to the peak, so why run up costs needlessly?
Why Flood Routing Studies are Inadequate
In principle, that sounds good. However, routing studies almost always contain flawed assumptions according to Jeff Johnson, Montgomery County’s Engineer.
First, they don’t consider the cumulative effects of other developments. Second, they are almost always based on outdated hydrologic models. And third, they assume “ideal” storm conditions.
“If you start with a brand new hydrologic model,” says Johnson, “the modeling a developer does could theoretically be accurate.” But his/her runoff changes the model. That runoff rarely gets incorporated into the model that the next developer uses. “So the next developer is dealing with outdated assumptions,” says Johnson. Same way with the third and fourth developers, etc. They all keep going back to the original model, even though they know it has been changed by previous developments. Said another way, additional runoff is not added to the model on which subsequent developers base their calculations. So they all show no consequences when the cumulative effects can be large.
Another problem. They all base calculations on ideal assumptions. Johnson estimated that only a small percentage of storms conformed with ideal conditions. For one example, calculations are valid only if rain stops before the flood reaches its peak.
Shortage of Detention Leads to Downstream Flooding
As a result, there’s not enough detention upstream to protect downstream residents during a major storm.
Many developers like the flawed assumptions behind the routing studies. They justify building less detention, which costs developers time and money. And with less detention, they can develop and sell more lots per acre. So they reduce costs and increase income.
But when that happens, somebody downstream pays the price. “They’re not being responsible,” said Johnson. “This is a public safety issue.”
One flood expert that I interviewed for this article said, “Only good things come from more detention.”
City of Houston Public Works Director Agrees
As if to punctuate Johnson’s point, shortly after my interview with him, I attended a talk by City of Houston Publics Work Director Carol Haddock. Haddock emphasized that flooding today largely stems from problems inherited from legacy infrastructure. “We’re living with infrastructure developed before we knew what we now know about flooding,” said Haddock.
Haddock argued for both higher drainage and detention capacity. They will help accommodate future floods and future development – while protecting people and property downstream, she argued.
Projected MoCo Growth Underscores Need to Close Development Loophole
Getting drainage and detention right is crucial, not just for families downstream in northern Harris County, but also for families in Montgomery County itself. The New Caney ISD (NCISD) is projected to grow substantially in the next few years. The NCISD just completed a demographic update from Population and Survey Analysts (PASA). (Caution: 58 meg download.) Page 6 of the study shows that the District expects to grow by more than 19,000 housing units in the next 10 years. That’s almost as large as Kingwood. And it doesn’t even include commercial space.
A graphic from a Caldwell Brokerage brochure shows some of the major current and planned developments in the area between the Woodlands and Kingwoodwith the number of homes.
In the previous 5 years, the NCISD had the second highest percent change in school district enrollment in the region at a whopping 30.3%. Only Alvin had a higher increase at 31.6%.
PASA graphic comparing 5-year growth rates in area school district enrollments.
PASA predicts the new commercial area near 45 and 99 will have as much square footage as downtown Austin. And, further upstream, Conroe was the fastest growing City in America in 2017.
Fortunately, the new San Jacinto River Basin Survey will update hydrologic models. But with projected growth like this, they will become outdated as soon as they are complete. All the more reason to move away from the flood routing paradigm of development and require more on-site detention. ASAP.
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2019/07/Growth-NCISD.jpg?fit=856%2C1160&ssl=11160856adminadmin2019-07-31 22:56:442019-07-31 23:00:03MoCo Will Consider Requiring More Detention for New Developments in August 27 Meeting
The 86th Texas Legislature charged the Texas Water Development Board (TWDB) with implementing flood-related legislation, including Senate Bill (SB) 7, SB 8, SB 500, and House Joint Resolution 4. This legislation greatly expanded the TWDB’s role in flood planning and financing.
Planning the New State Flood Plan
The TWDB will administer a new state flood planning program. This program establishes a state and regional flood planning process, with flood planning regions based on river basins. The TWDB aims to have the first regional flood plans by 2023, and the first state flood plan by September 1, 2024.
Light pole near River Bend in North Shore as Harvey receded. Note the “wet marks” several feet up on pole. Photo by Jim Balcom.
The legislature also authorized a one-time transfer of $793 million from the state’s Economic Stabilization or “Rainy Day” Fund to create a new flood mitigation funding program that the TWDB will administer. The goal: to make drainage and flood projects more affordable and to meet immediate needs for funding. The funding will become available in 2020.
Statewide Call for Input
Says Jeff Walker, Executive Director, “The TWDB is working to get these programs up and running as quickly as possible and to hire staff for these new roles. Prior to formal rulemaking activities this fall, we are seeking input on a variety of issues, including but not limited to:
Administration of funding for flood control planning and drainage, flood mitigation, and flood control projects
Creation of regional and state flood planning process and related requirements
Potential flood planning region boundaries
State and regional flood planning guidance principles”
Written feedback is requested by August 30, 2019 and should be submitted to rulescomments@twdb.texas.gov.
Issues Being Considered
TWDB will also host stakeholder workshops around the state the first two weeks of August; these will include presentations on implementation efforts and issues for stakeholder consideration as well as opportunities for giving formal comments and for informal discussions with TWDB staff and board members.
TWDB invites you to join these discussions. In the coming months, you can help create new state programs that will better protect Texans against the loss of life and property from flooding.
What will be the most effective form of financial assistance? Grants or loans?
Should they require local matches?
What types of projects should get the highest priority?
Should state funds complement federal buyout funds?
How can the TDWB ensure cooperation of all political entities in a watershed?
How can we avoid conflicts between state and regional flood plans?
How can we ensure that flood mitigation measures in one area don’t exacerbate flooding in another?
Regional Workshop in Tomball on August 9
The information included in the PDF linked above is intended to generate discussion and to solicit specific feedback that will inform formal rulemaking and other implementation efforts.
Written feedback is requested by August 30, 2019 and should be submitted to rulescomments@twdb.texas.gov.
If you have thoughts you would like to volunteer on these or other planning issues, you can also discuss them in person at:
Beckendorf Conference Center at Lone Star College–Tomball
30555 Tomball Pkwy.
Tomball, TX 77375
9:30-11:30 a.m.
Friday, August 9
Sign up for more information about these meetings and other flood information at the TWDB’s website. You can also contact the TWDB at (512) 463-8725 or flood@twdb.texas.gov.
Posted by Bob Rehak on 7/30/2019with photo by Jim Balcom
700 Days since Hurricane Harvey
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2019/03/image4-1-e1553198926707.jpeg?fit=966%2C1400&ssl=11400966adminadmin2019-07-30 21:30:132019-07-30 21:40:18Flood Planning: How Would You Spend $793 million?
I recently had the honor of interviewing Blake Roberts, general manager of the Clubs of Kingwood. Roberts took the job just five days before Hurricane Harvey and has led the Clubs’ remarkable comeback. From golf courses buried under as much as eight feet of sand to the clubhouse that took on six feet of water, Roberts and his team resurrected an operation that many would have written off. They turned it into a shining centerpiece and selling point for the entire Kingwood community…even as they fed members whose homes had been destroyed.
Rehak: When you combine Deerwood and Kingwood, this must rank as one of the larger clubs in the country. Is it in the Top 10?
Roberts: It’s actually #5 now.
Rehak: What happened during Harvey?
Roberts: We ended up with almost 18 feet of water across the entire golf course. We also had sand. Some areas had just a few inches but others had up to eight feet.
Rehak: Amazing.
Buried in Sand
Roberts: The big issue we had was, “What do you do with all the sand?” And, “How do you turn it back into a golf course and make it better than ever. We have a phenomenal maintenance group. They redid three out of the five holes near the river that had the most silt on them. They re-contoured them to actually use the silt and sand dumped by Harvey.
Hurricane Harvey deposited several feet of sand on Kingwood Country Club’s golf courses near the river. This shot was taken on 9/14/2017. You can see crews already re-contouring one of the holes.
Rehak: You couldn’t just push it back into the river.
Roberts: Correct. We spread it out over other parts of the golf course and used that as padding for the soil that was already out there. We came in with backhoes and started moving the dirt and trying to smooth it all out. Then we put sod right back over the top of it.
Downed trees, of course, made some of the bigger differences. When people play the courses today, they say, “I don’t remember this hole being this way.” That’s because you used to have a tree here and a tree there. But that was part of the contouring that went along with it to make it flow and drain for playing golf again.
Eaglet in nest on Kingwood Country Club Island Course. Photo courtesy of Emily Murphy.Eagles returned after the flood.
One of the biggest concerns for the members was our eagles’ nests. We’re happy to say they’re safe and sound and we have a huge Facebook following of the baby eagles that hatched this year!
18 Feet of Water On Courses, 6 in Clubhouse
Rehak: You said you had 18 feet of water on the course. How much was in the clubhouse?
Roberts: Almost six feet.
Rehak: What did reconstruction entail?
Newly redecorated reception area at the Kingwood Country Club
Roberts: We took out everything. Took out ceiling tiles. We took out all the way up because the mold started growing so quickly. We took everything down to the studs and bricks, and tossed out anything that could hold moisture.
Rehak: You lost some other facilities here, too. Tell me about those.
Roberts: We lost the fitness center. That ended up with about twenty eight inches of water in it. Of course the pools and everything else. We lost all of our pump houses. We lost our maintenance building. We lost the Forest Course which has the Golf Advantage School and the driving range.
Deerwood Completely Updated
Rehak: And what about Deerwood?
Roberts: We lost the Deerwood Club House and maintenance building. Deerwood ended up with about 34 inches. The water wicked up through the walls. With the building being a little bit older and not having as many updates, we went back in and changed it completely.
Roberts: How?
Roberts: It now has a restaurant where their golf shop used to be. And then we redid the men’s locker room. We redid the dining area. We put in a new bar area, new wet areas, new showers, new everything. Members tell me it’s the best thing that we could have ever done.
Improvements to Other Facilities at Kingwood
Rehak: What about your Lazy River and pool at the Kingwood Club? How did those fare in the flood?
Roberts: Not well. All of the equipment – from the umbrellas to the chairs to the tables – was pushed around in the flood. They damaged the interior of the pools. So we drained all the water, completely power washed everything, re- plastered and started all over from the very beginning.
We even rebuilt all the cabanas because the cabanas had metal poles. There was a concern that if they sat in water with level four contaminants and you didn’t get everything, what happens when somebody touches it and then touches food?
We had the same concerns with fitness equipment. Some of it was above water, but we worried about microbial growth. So we took everything out. All the way down the concrete slab which they bleached the tar out of. Then we started over with brand new equipment.
Rehak: Incredible.
Newly renovatedLakeside Terrace where members dined during reconstruction. It had been flooded to the roofline.
Roberts: The Lakeside Terrace flooded all the way up to the roofline because of where it sits. So they took it all the way down to the studs and the glass walls. We power washed and bleached it. Just started all over again, replaced the roof, replaced the ceiling, replaced the insulation. It’s beautiful. More beautiful than it was before. Absolutely. Members actually dined out there for a little more than a year. Our “kitchen” was a 38-foot trailer for 15 months.
Giving Back to Community in Its Darkest Hour
Rehak: That raises an interesting question. How did you keep your staff focused through all this?
Roberts: The team actually bonded together, much like the community as a whole. We took more than 25,000 sandwiches and wraps to homeowners around the community right after Harvey. All of our clubs in the area sent food our way. We dispersed it throughout the entire community. That’s incredible. As soon as we could get a food truck here, we actually fed all of our members from the food truck. From the 8th of September all the way through the 8th of December. Every single day, members could come up and dine for free.
When the staff wasn’t working here, folks went into neighborhoods and helped random people moving stuff out of their homes or ripping sheetrock out. There were so many random acts of kindness!
Rehak: That’s quite amazing.
Roberts: And the employees all bound together. They had a plan. Our goal was to get these golf courses back and a dining space before the end of the year, which we accomplished. Golf courses finished up on December 26, with the last trucks of sand going into the bunkers. And we had the Lakeside Terrace for members to dine. And April 9th, 2018, we opened up the fitness center. And then the pools opened on Memorial Day weekend that year like they were always scheduled to do.
Membership Back Up But Still Room For Growth
Rehak: And how did the membership levels fare through all this. Did you take a hit?
Members teeing up on the driving range and working on the putting green.
Roberts: Oh yes. And we anticipated that would happen. We had more than 300 members whose homes flooded. So we allowed them to go to a “Hold” Category while they rebuilt their homes. They had plenty of time to complete fixes before coming back to full membership.
$50 Million Investment In Community
Roberts: How much did it cost to restore all this?
We’re over $50 million currently. That includes Deerwood and Kingwood Clubs. It also includes a large fleet of golf carts and maintenance equipment that nobody really ever thinks about. But those carts aren’t cheap and neither are those big tractors that mow.
Ironically, we had taken precautions with all that equipment before the flood. We moved everything to the parking lot because the parking lot had never flooded before.
Rehak: So fifty million dollars! That’s a huge commitment. Was that a hard sell to your corporate office?
Roberts: Not really. They came back and said, “You know what? This has always been the heart of Kingwood. This is the heart of the community and we want to get it back to being bigger and better than ever.”
Part of the Kingwood Country Clubs gorgeous Lake Course
Manager Started Job 5 Days Before Harvey…and Stayed
Rehak: You started this job not long before Hurricane Harvey.
Roberts: Five days. When I tell people that, everyone asks, “Why did you stay?” I saw it as an opportunity. Can you imagine putting this on your resume? A 50 million dollar rebuild project on top of managing 90 holes of golf, a fitness center, tennis and all the other.
Rehak: It’s gorgeous. It looks like you’ve completely redesigned the clubhouse.
Roberts: Not completely redesigned, but completely refreshed. We kept most of the walls in the same spots, but the ones that we needed to move, we did. The new board room is an example.
Rehak: What did you do and how did you make it different?
Roberts: Well, we had a storage room behind the board room. We removed that wall and gained six extra feet. So we were able to put a very large table in there and make it the boardroom that it always should have been.
“We’re Still Discovering Little Things”
With other changes like that, we soft-opened this building (Kingwood CC clubhouse) in February, 2019. And we’re still considering ourselves under soft opening because we’re still discovering things.
Rehak: For instance?
Roberts: Little things. You originally go into re-building thinking, “I have all this covered.” And then you’re like, “I don’t have all this.” For instance, I’m still waiting on my coffee credenza to where I have member coffee available all of the time. It’s just little things like that. We built the building back and we’re ninety-eight percent of the way…complete.
Rehak: Are you going to have an official grand reopening?
18th Hole of Kingwood Country Club’s Island Course.
Official Grand Re-Opening Coming Soon
Roberts: We ARE. But there are three projects we’re still trying to complete. The member porte-cochère entrance by the golf shop, the back patio, and our private-event entrance. Then we will consider the rebuild complete.
Rehak: Would you call this the opportunity to rebuild the club your dreams? It really does look pretty spectacular here.
Roberts: Yes, we were able to put all the little things back together that we wished for over the years, but never were able to do.
Rehak: Do any stories from the flood or the recovery really stand out in your mind?
Roberts: 25,000+ sandwiches. Feeding members for months. Long days. Some of our crews did this by day. And by night, they were actually going to people’s houses and helping them rip out sheet rock and drywall and everything else. I was amazed to hear how many people were doing this and you know some of them are 50-60 years old.
Rehak: Is the membership level back up to where it was or it needs to be?
Roberts: We’re close. Very close to being back where we were before Harvey. But two other floods in 2015 and 2016 hurt us as well. So we still have room to grow.
Outside of newly renovated dining room.
Rehak: How are the courses? Are there spots you don’t want to hit your ball into?
Getting Even Better Every Single Day
Roberts: Not really. The best part about this was the golf courses getting that extra sand. I have people who have been members for 40 years saying, “This place is better than the day it was built.” It makes me smile knowing how far we’ve come.
Rehak: Did you have to replant the greens?
Roberts: All the greens survived except two. And we redid those with the three fairways. But if you didn’t know exactly where to look, you probably couldn’t tell.
Rehak: If you had one thing to tell potential new members right now, what would it be?
Roberts: We’re back and better than ever. And we’re getting even better every single day. If you haven’t seen us lately, you probably should take a look again. Because you know what? What people may remember is completely different now.
Posted by Bob Rehak on August 7, 2019
708 Days from Hurricane Harvey
https://i0.wp.com/reduceflooding.com/wp-content/uploads/2019/07/RobertsBlake_02.jpg?fit=1500%2C1000&ssl=110001500adminadmin2019-07-30 18:21:322019-08-09 01:13:24$50 Million Rebuild After Harvey Makes Fifth Largest Country Club in America Better Than Ever
MoCo Will Consider Requiring More Detention for New Developments in August 27 Meeting
Montgomery County commissioners will consider changing flood mitigation requirements for new developments at their regular August 27 meeting. Commissioners will hear public testimony and consider approving a revision to the Montgomery County Drainage Criteria Manual. The change would close a loophole that allows developers to substitute “flood routing studies” for detention ponds in new Montgomery County developments.
How Developers Use Flood Routing Studies
Flood routing studies calculate when runoff from a new development will hit a river during a major rain event. If results show that the runoff will reach the river before the crest of a flood, developers may not need to build detention ponds. The idea: it’s not adding to the peak, so why run up costs needlessly?
Why Flood Routing Studies are Inadequate
In principle, that sounds good. However, routing studies almost always contain flawed assumptions according to Jeff Johnson, Montgomery County’s Engineer.
“If you start with a brand new hydrologic model,” says Johnson, “the modeling a developer does could theoretically be accurate.” But his/her runoff changes the model. That runoff rarely gets incorporated into the model that the next developer uses. “So the next developer is dealing with outdated assumptions,” says Johnson. Same way with the third and fourth developers, etc. They all keep going back to the original model, even though they know it has been changed by previous developments. Said another way, additional runoff is not added to the model on which subsequent developers base their calculations. So they all show no consequences when the cumulative effects can be large.
Another problem. They all base calculations on ideal assumptions. Johnson estimated that only a small percentage of storms conformed with ideal conditions. For one example, calculations are valid only if rain stops before the flood reaches its peak.
Shortage of Detention Leads to Downstream Flooding
As a result, there’s not enough detention upstream to protect downstream residents during a major storm.
Many developers like the flawed assumptions behind the routing studies. They justify building less detention, which costs developers time and money. And with less detention, they can develop and sell more lots per acre. So they reduce costs and increase income.
But when that happens, somebody downstream pays the price. “They’re not being responsible,” said Johnson. “This is a public safety issue.”
One flood expert that I interviewed for this article said, “Only good things come from more detention.”
City of Houston Public Works Director Agrees
As if to punctuate Johnson’s point, shortly after my interview with him, I attended a talk by City of Houston Publics Work Director Carol Haddock. Haddock emphasized that flooding today largely stems from problems inherited from legacy infrastructure. “We’re living with infrastructure developed before we knew what we now know about flooding,” said Haddock.
Haddock argued for both higher drainage and detention capacity. They will help accommodate future floods and future development – while protecting people and property downstream, she argued.
Projected MoCo Growth Underscores Need to Close Development Loophole
Getting drainage and detention right is crucial, not just for families downstream in northern Harris County, but also for families in Montgomery County itself. The New Caney ISD (NCISD) is projected to grow substantially in the next few years. The NCISD just completed a demographic update from Population and Survey Analysts (PASA). (Caution: 58 meg download.) Page 6 of the study shows that the District expects to grow by more than 19,000 housing units in the next 10 years. That’s almost as large as Kingwood. And it doesn’t even include commercial space.
In the previous 5 years, the NCISD had the second highest percent change in school district enrollment in the region at a whopping 30.3%. Only Alvin had a higher increase at 31.6%.
PASA predicts the new commercial area near 45 and 99 will have as much square footage as downtown Austin. And, further upstream, Conroe was the fastest growing City in America in 2017.
Fortunately, the new San Jacinto River Basin Survey will update hydrologic models. But with projected growth like this, they will become outdated as soon as they are complete. All the more reason to move away from the flood routing paradigm of development and require more on-site detention. ASAP.
Register Your Opinion
Expect developers to testify against closing the “flood routing study” loophole. You can testify for closing it, however. Montgomery County Commissioners will hear public testimony at their regular meeting on August 27th. The meeting starts at 9:30. Montgomery County has special sign-up procedures for citizens who wish to testify; make sure you sign up beforehand. Check the agenda beforehand to plan your time. You can also register your opinion with county commissioners via phone or email.
Posted by Bob Rehak on 7/31/2019
701 Days since Hurricane Harvey
Flood Planning: How Would You Spend $793 million?
The 86th Texas Legislature charged the Texas Water Development Board (TWDB) with implementing flood-related legislation, including Senate Bill (SB) 7, SB 8, SB 500, and House Joint Resolution 4. This legislation greatly expanded the TWDB’s role in flood planning and financing.
Planning the New State Flood Plan
The TWDB will administer a new state flood planning program. This program establishes a state and regional flood planning process, with flood planning regions based on river basins. The TWDB aims to have the first regional flood plans by 2023, and the first state flood plan by September 1, 2024.
The legislature also authorized a one-time transfer of $793 million from the state’s Economic Stabilization or “Rainy Day” Fund to create a new flood mitigation funding program that the TWDB will administer. The goal: to make drainage and flood projects more affordable and to meet immediate needs for funding. The funding will become available in 2020.
Statewide Call for Input
Says Jeff Walker, Executive Director, “The TWDB is working to get these programs up and running as quickly as possible and to hire staff for these new roles. Prior to formal rulemaking activities this fall, we are seeking input on a variety of issues, including but not limited to:
The information included in this PDF is intended to generate discussion and to solicit specific feedback that will inform formal rulemaking and other implementation efforts.
Issues Being Considered
TWDB will also host stakeholder workshops around the state the first two weeks of August; these will include presentations on implementation efforts and issues for stakeholder consideration as well as opportunities for giving formal comments and for informal discussions with TWDB staff and board members.
TWDB invites you to join these discussions. In the coming months, you can help create new state programs that will better protect Texans against the loss of life and property from flooding.
Spending close to a billion dollars is not easy. Given that funding is finite and needs are not, it will require establishing rules. This PDF explains many of the issues that the TDWB will review at its upcoming public meeting in Tomball on August 9. They include, but are not limited to:
Regional Workshop in Tomball on August 9
The information included in the PDF linked above is intended to generate discussion and to solicit specific feedback that will inform formal rulemaking and other implementation efforts.
If you have thoughts you would like to volunteer on these or other planning issues, you can also discuss them in person at:
Sign up for more information about these meetings and other flood information at the TWDB’s website. You can also contact the TWDB at (512) 463-8725 or flood@twdb.texas.gov.
Posted by Bob Rehak on 7/30/2019 with photo by Jim Balcom
700 Days since Hurricane Harvey
$50 Million Rebuild After Harvey Makes Fifth Largest Country Club in America Better Than Ever
I recently had the honor of interviewing Blake Roberts, general manager of the Clubs of Kingwood. Roberts took the job just five days before Hurricane Harvey and has led the Clubs’ remarkable comeback. From golf courses buried under as much as eight feet of sand to the clubhouse that took on six feet of water, Roberts and his team resurrected an operation that many would have written off. They turned it into a shining centerpiece and selling point for the entire Kingwood community…even as they fed members whose homes had been destroyed.
Rehak: When you combine Deerwood and Kingwood, this must rank as one of the larger clubs in the country. Is it in the Top 10?
Roberts: It’s actually #5 now.
Rehak: What happened during Harvey?
Rehak: Amazing.
Buried in Sand
Roberts: The big issue we had was, “What do you do with all the sand?” And, “How do you turn it back into a golf course and make it better than ever. We have a phenomenal maintenance group. They redid three out of the five holes near the river that had the most silt on them. They re-contoured them to actually use the silt and sand dumped by Harvey.
Rehak: You couldn’t just push it back into the river.
Roberts: Correct. We spread it out over other parts of the golf course and used that as padding for the soil that was already out there. We came in with backhoes and started moving the dirt and trying to smooth it all out. Then we put sod right back over the top of it.
Downed trees, of course, made some of the bigger differences. When people play the courses today, they say, “I don’t remember this hole being this way.” That’s because you used to have a tree here and a tree there. But that was part of the contouring that went along with it to make it flow and drain for playing golf again.
18 Feet of Water On Courses, 6 in Clubhouse
Rehak: You said you had 18 feet of water on the course. How much was in the clubhouse?
Roberts: Almost six feet.
Rehak: What did reconstruction entail?
Roberts: We took out everything. Took out ceiling tiles. We took out all the way up because the mold started growing so quickly. We took everything down to the studs and bricks, and tossed out anything that could hold moisture.
Rehak: You lost some other facilities here, too. Tell me about those.
Roberts: We lost the fitness center. That ended up with about twenty eight inches of water in it. Of course the pools and everything else. We lost all of our pump houses. We lost our maintenance building. We lost the Forest Course which has the Golf Advantage School and the driving range.
Deerwood Completely Updated
Rehak: And what about Deerwood?
Roberts: We lost the Deerwood Club House and maintenance building. Deerwood ended up with about 34 inches. The water wicked up through the walls. With the building being a little bit older and not having as many updates, we went back in and changed it completely.
Roberts: How?
Roberts: It now has a restaurant where their golf shop used to be. And then we redid the men’s locker room. We redid the dining area. We put in a new bar area, new wet areas, new showers, new everything. Members tell me it’s the best thing that we could have ever done.
Improvements to Other Facilities at Kingwood
Rehak: What about your Lazy River and pool at the Kingwood Club? How did those fare in the flood?
Roberts: Not well. All of the equipment – from the umbrellas to the chairs to the tables – was pushed around in the flood. They damaged the interior of the pools. So we drained all the water, completely power washed everything, re- plastered and started all over from the very beginning.
We even rebuilt all the cabanas because the cabanas had metal poles. There was a concern that if they sat in water with level four contaminants and you didn’t get everything, what happens when somebody touches it and then touches food?
We had the same concerns with fitness equipment. Some of it was above water, but we worried about microbial growth. So we took everything out. All the way down the concrete slab which they bleached the tar out of. Then we started over with brand new equipment.
Rehak: Incredible.
Roberts: The Lakeside Terrace flooded all the way up to the roofline because of where it sits. So they took it all the way down to the studs and the glass walls. We power washed and bleached it. Just started all over again, replaced the roof, replaced the ceiling, replaced the insulation. It’s beautiful. More beautiful than it was before. Absolutely. Members actually dined out there for a little more than a year. Our “kitchen” was a 38-foot trailer for 15 months.
Giving Back to Community in Its Darkest Hour
Rehak: That raises an interesting question. How did you keep your staff focused through all this?
Roberts: The team actually bonded together, much like the community as a whole. We took more than 25,000 sandwiches and wraps to homeowners around the community right after Harvey. All of our clubs in the area sent food our way. We dispersed it throughout the entire community. That’s incredible. As soon as we could get a food truck here, we actually fed all of our members from the food truck. From the 8th of September all the way through the 8th of December. Every single day, members could come up and dine for free.
When the staff wasn’t working here, folks went into neighborhoods and helped random people moving stuff out of their homes or ripping sheetrock out. There were so many random acts of kindness!
Rehak: That’s quite amazing.
Roberts: And the employees all bound together. They had a plan. Our goal was to get these golf courses back and a dining space before the end of the year, which we accomplished. Golf courses finished up on December 26, with the last trucks of sand going into the bunkers. And we had the Lakeside Terrace for members to dine. And April 9th, 2018, we opened up the fitness center. And then the pools opened on Memorial Day weekend that year like they were always scheduled to do.
Membership Back Up But Still Room For Growth
Rehak: And how did the membership levels fare through all this. Did you take a hit?
Roberts: Oh yes. And we anticipated that would happen. We had more than 300 members whose homes flooded. So we allowed them to go to a “Hold” Category while they rebuilt their homes. They had plenty of time to complete fixes before coming back to full membership.
$50 Million Investment In Community
Roberts: How much did it cost to restore all this?
We’re over $50 million currently. That includes Deerwood and Kingwood Clubs. It also includes a large fleet of golf carts and maintenance equipment that nobody really ever thinks about. But those carts aren’t cheap and neither are those big tractors that mow.
Ironically, we had taken precautions with all that equipment before the flood. We moved everything to the parking lot because the parking lot had never flooded before.
Rehak: So fifty million dollars! That’s a huge commitment. Was that a hard sell to your corporate office?
Roberts: Not really. They came back and said, “You know what? This has always been the heart of Kingwood. This is the heart of the community and we want to get it back to being bigger and better than ever.”
Manager Started Job 5 Days Before Harvey…and Stayed
Rehak: You started this job not long before Hurricane Harvey.
Roberts: Five days. When I tell people that, everyone asks, “Why did you stay?” I saw it as an opportunity. Can you imagine putting this on your resume? A 50 million dollar rebuild project on top of managing 90 holes of golf, a fitness center, tennis and all the other.
Rehak: It’s gorgeous. It looks like you’ve completely redesigned the clubhouse.
Roberts: Not completely redesigned, but completely refreshed. We kept most of the walls in the same spots, but the ones that we needed to move, we did. The new board room is an example.
Rehak: What did you do and how did you make it different?
Roberts: Well, we had a storage room behind the board room. We removed that wall and gained six extra feet. So we were able to put a very large table in there and make it the boardroom that it always should have been.
“We’re Still Discovering Little Things”
With other changes like that, we soft-opened this building (Kingwood CC clubhouse) in February, 2019. And we’re still considering ourselves under soft opening because we’re still discovering things.
Rehak: For instance?
Roberts: Little things. You originally go into re-building thinking, “I have all this covered.” And then you’re like, “I don’t have all this.” For instance, I’m still waiting on my coffee credenza to where I have member coffee available all of the time. It’s just little things like that. We built the building back and we’re ninety-eight percent of the way…complete.
Rehak: Are you going to have an official grand reopening?
Official Grand Re-Opening Coming Soon
Roberts: We ARE. But there are three projects we’re still trying to complete. The member porte-cochère entrance by the golf shop, the back patio, and our private-event entrance. Then we will consider the rebuild complete.
Rehak: Would you call this the opportunity to rebuild the club your dreams? It really does look pretty spectacular here.
Roberts: Yes, we were able to put all the little things back together that we wished for over the years, but never were able to do.
Rehak: Do any stories from the flood or the recovery really stand out in your mind?
Roberts: 25,000+ sandwiches. Feeding members for months. Long days. Some of our crews did this by day. And by night, they were actually going to people’s houses and helping them rip out sheet rock and drywall and everything else. I was amazed to hear how many people were doing this and you know some of them are 50-60 years old.
Rehak: Is the membership level back up to where it was or it needs to be?
Roberts: We’re close. Very close to being back where we were before Harvey. But two other floods in 2015 and 2016 hurt us as well. So we still have room to grow.
Rehak: How are the courses? Are there spots you don’t want to hit your ball into?
Getting Even Better Every Single Day
Roberts: Not really. The best part about this was the golf courses getting that extra sand. I have people who have been members for 40 years saying, “This place is better than the day it was built.” It makes me smile knowing how far we’ve come.
Rehak: Did you have to replant the greens?
Roberts: All the greens survived except two. And we redid those with the three fairways. But if you didn’t know exactly where to look, you probably couldn’t tell.
Rehak: If you had one thing to tell potential new members right now, what would it be?
Roberts: We’re back and better than ever. And we’re getting even better every single day. If you haven’t seen us lately, you probably should take a look again. Because you know what? What people may remember is completely different now.
Posted by Bob Rehak on August 7, 2019
708 Days from Hurricane Harvey